🚗 Hybrid Car Rental Platform

Stakeholder Value Exchange Matrix

Application

Core infrastructure for all users nationwide

👤 We Provide to Users
  • Unified booking platform across all cities
  • Consistent user experience & mobile apps
  • National customer accounts & loyalty program
  • Cross-territory booking capabilities
  • 24/7 customer support infrastructure
  • Secure payment processing & fraud protection
  • Insurance partnerships & coverage options
  • National marketing & brand recognition
  • Trust & safety verification systems
  • Dispute resolution platform
🔺 Users Provide to Us
  • Booking fees (2-5% of transaction value)
  • User data for optimization
  • Reviews & ratings for quality control
  • Network effects (more users = more value)
  • Brand advocacy & word-of-mouth
  • Feedback for platform improvement
$5-10 Average revenue per booking

🏪 2. Local Franchise Owners

Territory operators running local markets

👤 We Provide to Franchises
  • White-labeled local application (customizable)
  • Territory exclusivity & protection
  • Complete booking & inventory management system
  • Payment processing & automated splits
  • Marketing tools & templates
  • Training & onboarding program
  • P2P marketplace integration capability
  • Analytics dashboard & reporting tools
  • Technical support & updates
  • Access to national customer base
  • Operational playbooks & best practices
  • Future DAO governance participation rights
👤 Franchises Provide to Us
  • Initial franchise fee ($10K-$39K)
  • Monthly platform fee ($950-$3,100)
  • Transaction fees (1.5%-3.5%)
  • Local market operations & customer service
  • Fleet inventory (owned vehicles)
  • P2P vehicle owner recruitment
  • Local marketing & promotion
  • Quality control & vehicle maintenance

🚗 3. Vehicle Owners

Individual car owners listing on platform

👤 We Provide to Owners
  • Turo-style owner dashboard
  • Automated booking management
  • Dynamic pricing recommendations
  • Insurance coverage options
  • Damage protection & claims processing
  • Marketing exposure to renters
  • Payment processing & guaranteed payouts
  • Vehicle photography services (optional)
  • Cleaning & maintenance partnerships
  • Tax documentation & reporting
  • 24/7 support during rentals
  • Flexible listing options (on/off-site)
🔺 Owners Provide to Us
  • Vehicle inventory without capital cost
  • Commission on bookings (25-35%)
  • Vehicle maintenance & cleanliness
  • Availability calendar management
  • Timely vehicle handoffs
  • Local vehicle storage
  • Accurate vehicle descriptions
  • Responsive communication

🤝 4. Partners in Rentals

B2B partners & corporate accounts

👤 We Provide to Partners
  • B2B portal with corporate features
  • Volume discounts & negotiated rates
  • Centralized billing & invoicing
  • Employee account management
  • Custom reporting & analytics
  • API integration capabilities
  • Dedicated account management
  • Priority vehicle access
  • Co-branded experiences (hotels, airlines)
  • Flexible payment terms
  • Multi-location coordination
  • White-label options for resellers
🔺 Partners Provide to Us
  • Volume bookings & guaranteed revenue
  • Reduced transaction fees (negotiated)
  • Customer referrals & cross-promotion
  • Long-term contracts & commitments
  • Distribution channel expansion
  • Brand credibility & validation
  • Marketing co-investment
  • Predictable demand patterns

🛠️ 5. Service Providers

Supporting services ecosystem

👤 We Provide to Service Providers
  • Steady stream of work orders
  • Service provider dashboard
  • Automated job dispatching
  • Payment processing for services
  • Quality rating system
  • Training & certification programs
  • Preferred vendor status
  • Marketing as platform partner
  • Volume-based incentives
  • Scheduling optimization tools
  • Performance analytics
  • Long-term partnership opportunities
🔺 Service Providers Give Us
  • Vehicle cleaning services
  • Maintenance & repair work
  • Vehicle delivery & retrieval
  • Photography & listing services
  • Damage inspection & documentation
  • Emergency roadside assistance
  • Commission on services (10-20%)
  • Service quality guarantees